Back to the Basics: Planning for Success with Treatment Resistant and Non-Compliant Clients

In this course Heather Lambert discusses:

  1. Normalize Resistance
  2. Educate about Medical Necessity
  3. Motivation to change (secondary gains, seeking care through crisis)
  4. Miracle question
  5. Feel Good?-Cognitive Distortions Stages of change
  6. Contact, contact, contact, discharge


Your Instructor


Heather Lambert2
Heather Lambert2

Heather Lambert , LPC and CSC is the founder of Clearhope Counseling & Wellness Center (2018) and Clearhope Training (2017). Heather has 17 years’ experience as a classroom teacher, school counselor, lead counselor and administrator. Heather founded Clearhope to remove access barriers to high quality mental health services. Heather believes and lives by the personal mission to “ensure that no one hurts alone.” Heather is bilingual English/Spanish.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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